1. Description of the purchase procedure
The procedure for contracting the products offered through the Website is as follows:
Select the product: A User wishing to acquire a product offered through the Website must click on the “Buy” button. Before clicking the “Buy” button, the User may consult the detailed description of the product that they wish to acquire. The Member may continue with the purchase process until they have selected all the products they wish to order through the Website.
Purchase confirmation: Once all the products have been selected, the User will be able to see the products selected in a summary display of the order. If they wish to continue shopping, they can click on the “Continue shopping” button. Otherwise, they can click on the “Pay” button.
Identification: The user must identify themselves as a Member. If you are not a member of LA PRUDENCIA, you can register to continue shopping.
Basket/Shipping Information: Next, the User must fill out a specific form related to order shipment. If the User has already registered their shipping data on a previous occasion, they need not enter this information again. Otherwise, before confirming the payment information, it is necessary to include the shipping information for the order, as well as the billing information. Once this information has been entered, click on the “Review the order” button.
Customer data and secure payment: The User must complete a specific form related to order shipment. If the User has already registered their shipping data on a previous occasion, they need not enter this information again. Otherwise, before confirming the payment information, it is necessary to include the shipping information for the order, as well as the billing information. The User must then choose a payment method to confirm the order, either payment by credit card or by bank transfer. Before going to the next step, the User can see a summary of the order before confirming. Next, the “Finish Purchase” button must be clicked and the User will be redirected to the payment platform corresponding to the chosen payment option.
Payment confirmation: Once the order is confirmed, confirmation that the order has been received is shown to the Member. The order will be processed once LA PRUDENCIA receives confirmation of payment for the order depending on the payment method chosen by the Member in the “Customer data and secure payment” step. The Member can continue buying once this purchase process has been completed.
Once the purchase process is complete, the User will receive an email with the information related to the order (order number, products purchased, delivery times and information on shipping costs).